Home Recent News Guidelines on paying Real Property Tax through G-Cash
Guidelines on paying Real Property Tax through G-Cash PDF Print E-mail

Money Collection and Payment System has been available since January 2014, QC residents no longer have to line up at City Hall to pay their taxes on real property. They can pay their taxes via G-Cash.

Here is the step by step guide on how to do it:

 

Real Property Tax Payment Deadlines
1st Quarter  -  31 March 2017
2nd Quarter -  30 June 2017
3rd Quarter  -  30 September 2017
4th Quarter  -  Last working day of December 2017
Avail of the 20% discount if you pay your 2017 Real Property taxes in full on or before March 31, 2017. 10% discount if you pay the first quarter only.
 

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Frequently Asked Questions(FAQs) for paying Renewal Property Tax thru Mobile Money

GENERAL INFORMATION

1. What is Quezon City Real Property Tax?
Real Property Tax (RPT) is a levy on real properties, such as land, buildings, machineries and other improvements affixed or attached to real properties not specifically exempted under the law. It accrues on the 1st of January and is payable in one or four equal installments. RPT installment payments must be made on or before the end of each quarter, making the first installment due on or before March 31.

Through a partnership with USAID under the Scaling Innovations thru Mobile Money (SIMM) project, the Quezon City Government developed a system that now allows real property taxpayers in this city to pay their RPT thru mobile money.

2. How does the mobile money system work?

Mobile money generally refers to payment services performed from or via a mobile device such as a cellular phone. Instead of paying with cash or check and coming to City Hall to do it, a real property taxpayer in QC can use a mobile phone to pay for the RPT.

Right now, the Quezon City Government has tapped the services of G-Xchange, Inc., the mobile commerce arm of Globe Telecom, Inc., using the GCASH facility, to enable the easy payment of RPT via mobile phones. Later on, the LGU will tap other capable telecommunications providers for their own mobile money services, to expand the scope of cellular phone users who will be eligible for this system.

QC tax payers may register to GCASH by dialing *143# on their cellular phones, select GCASH, Register, and provide the necessary information. Taxpayers may also apply at Globe Centers or GCash kiosks around the city.

3. How can RPT payments be made using GCASH?

Payment of QC Real Property Tax can be made by dialing *137# using Globe/TM SIM; Select Local Government Unit, select Quezon City on the list of cities; Choose Real Property Tax; Input the Tax Declaration Number; Confirm Tax Declaration Number for assessment; Choose which balance to pay (1) Current Quarter Balance or (2) Year-end Balance and Confirm payment details.

4. Who are eligible to pay their RPT using mobile money via GCash?

Initially, only current non-delinquent accounts may pay using their GCASH. Current non-delinquent accounts are accounts with no existing penalties and other liabilities from previous taxable years. Below are eligible Real Property Units (RPUs):

  • Fully paid for 2016
  • Newly assessed properties
  • Unique tax declaration number and property index number
  • Single classification

5. What can I do for my Quezon City Real Property Tax via GCASH?

You may have your Real Property Tax in Quezon assessed and paid via GCASH.

6. Is this service only applicable to customers with real property in Quezon City?

Yes, only customers with properties (land, building, improvements, and machinery) in Quezon City can pay their RPT through this facility.

7. What is a Tax Declaration Number?

A Tax Declaration Number is given by the City Assessor’s Office to customers once registration of property under their name is approved – either new property or transfer of property. This number may be easily seen in the taxpayer’s previous years’ receipts.

Example of Tax Declaration Number: C-022-00001

During assessment and payment, customer will be asked to enter their Tax Declaration Number (11 alphanumeric code including the dash).

8. How will I inquire about my Quezon City Real Property Tax (any info related to Real Property Tax, TDN, etc.)?

Call the City Treasurer's office (02) 988-4242 local 8268

9. How do I request for the details of my payment for Quezon City Real Property Tax?

Call the City Treasurer's office (02) 988-4242 local 8268

10. How can I inquire about GCASH?

You may visit www.globe.com.ph/gcash or call 2882.

11. How do I fund my GCASH wallet?

Fund your GCASH wallet in 4 ways for FREE*:

  • Online Bank Transfer
  • Mobile Phone Banking
  • BancNet ATM
  • GCASH Outlets

The GCASH outlets are nationwide (available in Globe Stores, Puregold Supermarkets, Partner Rural Banks, Globe Load Distributors, and partner pawnshops like Villarica pawnshop and Tambunting pawnshop among others).

Mobile banking is through BPI Mobile Bank and Union Bank; GCASH online is via Megalink online cash-in and ATM via Bancnet.

*Minimal fees apply to transfer via Mobile Phone Banking and BancNet ATM.

12. For problems encountered, who do I contact?

For problems related to you Gcash account, you may call the hotline service at 2882.

For problems related to your assessment or payment, you may contact the City Treasurer's Office (CTO) at (02) 988-4242 local 8268

ASSESSMENT AND PAYMENT

1. Why should I have my Quezon City Real Property Tax assessed first before payment via GCASH?

This is to ensure that you are paying the right current balance of your Q.C. Real Property Tax.

2. How will I use GCASH to assess my Quezon City Real Property Tax only? Updated

Step 1: Dial *137# for FREE and press call.

Step 2: Select Local Gov't Unit

Step 3: Choose Quezon City

Step 4: Select Real Property Tax

Step 5: Enter Tax Declaration Number (11 Alphanumeric code, please include dash) Example: X-022-00001

Step 6: Confirm Assessment

Step 7: Proceed with payment by entering 4-digit GCash MPIN

Step 8: Confirm PaymentYou will receive a text message if your transaction is successful. You will also receive a transaction number as well as instructions on how to get your electronic official Receipt (eOR).

If you wish to have your real property tax assessed only, don’t proceed towards payment.

3. What are the details shown in my assessment that will validate that I inputted the right Tax Declaration Number (TDN)?

Once the subscriber confirms assessment of his Quezon City Real Property Tax, he will receive the following details:

A. Current Quarter balance & End of year balance of his Quezon City Real Property Tax

B. Name of Tax Payer

C. Due Date

4. How will I use my GCash to assess and pay my Quezon City Real Property Tax?

Step 1: Dial *137# for FREE and press call.

Step 2: Select Local Gov't Unit

Step 3: Choose Quezon City

Step 4: Select Real Property Tax

Step 5: Enter Tax Declaration Number (11 Alphanumeric code, please include dash) Example: X-022-00001

Step 6: Confirm Assessment

Step 7: Proceed with payment by entering 4-digit GCash MPIN

Step 8: Confirm PaymentYou will receive a text message if your transaction is successful. You will also receive a transaction number as well as instructions on how to get your electronic official Receipt (eOR).

5. Can I pay my Quezon City Real Property Tax without having it assessed via GCash?

No, you should have your Real Property Tax assessed first before payment.

6. How will I know the amount I need to pay to my Quezon City Real Property Tax?

You will see your amount (Real Property Tax) prior to payment, there would be a prior screen before the transactional screen.

7. Are there additional charges for this transaction?

There will be no charges for Quezon City Real Property Tax until March 31 2017. Afterwards, a convenience fee of Php10.00 will be charged for the use of the alternative mode of payment via GCash.

8. Can I make partial payments for my Quezon City Real Property Tax Assessment via GCASH?

Payment can only be made on a quarterly or annual basis. If subscriber will process payment via GCASH, the exact amount of his/her current Real Property Tax balance will be deducted from his/her GCASH wallet.

If you transacted with insufficient balance in your GCASH wallet or paid partial payment for Quezon City Real Property Tax, you will receive this flash message:

Sorry your transaction with Quezon City cannot be completed. Your Gcash balance is insufficient to complete the Real Property Tax transaction.

Note: Customer will not be the one to input the amount. System will be the one to assess the amount they need to pay.

9. Will there be a notification for Real Property Tax Assessment only?

Yes, the subscriber will receive a message containing his/her Quezon City Real Property Tax assessment from Quezon City.

SMS notification:

The Current Quarter Balance of Quezon City Real Property Tax for <Name of Tax Payer> is <amt1> and <amt2> for end of year. Current quarter Balance is due on <due date> as of <date> <time>.

10. Will there be a notification if I paid my Real Property Tax after having it assessed?

Yes, the subscriber will receive a message if his/her transaction is successful from 2882.

SMS Notification:

You have paid <Amount> GCash on <date:time> to Quezon City for <Name of Tax Payer> with TDN <TDN>. You will need the reference number below to access your Electronic Official receipt thru www.eor.quezoncity.gov.ph. Your new balance is <Amount>. Ref. No <Ref. No.>.

11. When will my payment be credited to Quezon City Real Property Tax?

Payments will be credited right after each transaction.

12. What if the subscriber has no pending balance/payables to Quezon Real Property Tax?

If the subscriber has no pending balance, the subscriber will receive this message:

Quezon City Real Property Tax for TDN <TDN> has no pending balance as of <Date> <Time>.

13. What will be my proof of payment for my Quezon City Real Property Tax?

You can use your GCASH reference code which you received after successful transaction to get the electronic Official Receipt (eOR) from www,eor.quezoncity.gov.ph (you can save and print for your reference and file)

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