27 May 2019

President Duterte signed on Monday, May 28, 2018, Republic Act 11032, an act promoting ease of doing business in the Philippines and efficient delivery of government services. Witnessing the signing were senators led by the new Senate President Vicente Sotto III, members of the House of Representatives led by Speaker Pantaleon Alvarez, cabinet officials led by Executive Secretary Salvador Medialdea and Trade and Industry Secretary Ramon Lopez.

Also invited were the Quezon City government, as the benchmark for ease of doing business studies in the Philippines, and other officials from the government and private sectors who are all working with the National Competitiveness Council (NCC) in streamlining regulatory processes for all indicators involved in doing business in thecountry.

The new law applies to all government agencies and all local governments that provide “services covering business and nonbusiness transactions covered by the act.”

The law mandates the reengineering of systems and procedures to improve transaction systems. The prescribed working times are, as follows: 3 working days to complete processing ‘simple’ transactions; 7 working days for ‘complex’ transactions; and 20 working days for ‘highly technical transactions. In case, an agency fails to approve or disapprove an original application, within the prescribed period, the application shall be deemed approved.

Earlier this year, the Quezon City Government operationalized its one-stop shops, not only for business registration but also for the processing of construction and occupancy permits. This has substantially reduced the processing time for these transactions to a few hours (for business permits) to 5 to 7 working days (for building or occupancy permits for simple structures). Both systems co-locate the Bureau of Fire Protection evaluators into the respective systems, for the fire safety inspection certificates.

These are in compliance with the provisions of RA 11032 which mandates the establishment of a one-stop shop with a co-located representative of the Bureau of Fire Protection.

The new law further provide for the automation of permits and license systems within 3 years of the effectivity of this act, and the issuance of the barangay clearance, not by the barangay, but by the city or municipality, with the condition that fees are remitted to the barangay.


27 May 2019


 ssdd philhealth

Quezon City is leading other local government units (LGUs) in terms of the number of beneficiaries enrolled to the PhilHealth-sponsored program, according to a report submitted by the city’s Social Services Development Department (SSDD).

27 May 2019


Quezon City was chosen to pilot the country’s City Disaster Insurance Pool, a program initiated by the Asian Development Bank and Department of Finance.

27 May 2019



The Quezon City Government has opened a One-Stop-Shop (OSS) for express processing of building permits and occupancy permits, which will be convenient especially to those building small structures or doing renovations.

27 May 2019


The sustained efforts of local governments are necessary to secure commitment to the Open Government Partnership (OGP), Quezon City Mayor Herbert M. Bautista said in his welcome remarks during the opening of the Open Government and Participatory Governance Regional Dialogues at the Great Eastern Hotel, on February 27, 2018.  

27 May 2019


librarians hb
The Quezon City Public Library (QCPL) received commendation for taking the initiative and leading other public libraries in making improvements in the public library system in the country, as Quezon City hosts this year’s National Conference of Librarians, held from March 13-16 at the Novotel Manila Araneta Center.

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